Hospital Consumer Assessment of Healthcare Providers and Systems
Avera McKennan Hospital & University Health Center
October 1, 2006 to June 30, 2007
Technical definition: All percentages reported are based on raw scoring percentages as calculated and reported to the Centers for Medicare and Medicaid (CMS) by Press Ganey Associates, Inc. The Press Ganey database compares results of 1648 participating facilities for this initial HCAHPS data release.
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Discharge Information
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Definition: This “yes” or “no” question assesses whether patients recall anyone talking with them about how they will manage after being discharged from the hospital.
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During this hospital stay, did doctors, nurses or other hospital staff talk with you about whether you would have the help you needed when you left the hospital?
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Yes
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No
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| 81% |
19% |
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Definition: This is a “yes” or “no” question which leaves the patient no opportunity to evaluate the quality of the information given (e.g., accuracy, clarity, understanding).
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During this hospital stay, did you get information in writing about what symptoms or health problems to look out for after you left the hospital?
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Yes
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No
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| 87% |
13% |
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