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Hospital Consumer Assessment of Healthcare Providers and Systems

Avera Marshall Regional Medical Center

October 1, 2006  to June 30, 2007

Technical definition:  All percentages reported are based on raw scoring percentages as calculated and reported to the Centers for Medicare and Medicaid (CMS) by Press Ganey Associates, Inc. The Press Ganey database compares results of 1648 participating facilities for this initial HCAHPS data release.

Quietness of Area around Room

Definition: This question asks patients to recall the frequency with which the care environment around the room was quiet.

During this hospital stay, how often was the area around your room quiet at night?

Always

Usually

Sometimes

Never

57% 35% 7% 1%