Hospital Consumer Assessment of Healthcare Providers and Systems
Avera Marshall Regional Medical Center
October 1, 2006 to June 30, 2007
Technical definition: All percentages reported are based on raw scoring percentages as calculated and reported to the Centers for Medicare and Medicaid (CMS) by Press Ganey Associates, Inc. The Press Ganey database compares results of 1648 participating facilities for this initial HCAHPS data release.
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Pain Management
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Definition: This item asks the patient to recall the frequency with which their pain was reduced to personally tolerable levels.
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During this hospital stay, how often was your pain well controlled?
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Always
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Usually
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Sometimes
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Never
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| 61% |
34% |
5% |
1% |
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Definition: This question asks patients how frequently they recall staff doing as much as they could to treat their pain.
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During this hospital stay, how often did the hospital staff do everything they could to help you with your pain?
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Always
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Usually
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Sometimes
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Never
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| 78% |
19% |
3% |
0% |
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