Hospital Programs and Services
Chaplaincy Services
Personnel from Chaplaincy Services are available to help meet the spiritual and emotional needs of patients and their families. Chaplains make regular visits and are on call for emergency situations. The chaplain also will be happy to contact your pastor upon request.
Nutrition Services
Wholesome, well-balanced meals are an important part of your treatment and recovery. The hospital makes every effort to provide home-cooked, nutritious meals that are prepared according to your doctor’s orders. If you’re on a special diet prescribed by your doctor, you will receive menus that meet your specific needs.
A volunteer distributes menus on a daily basis so you can mark your selections. Please share dietary concerns with your nurse. The clinical nutrition staff will assess your nutrition status and provide nutrition counseling, or assist you with special nutritional needs. Some illnesses or conditions may require special medical nutritional therapy, such as oral supplements, tube feedings, or intravenous feedings. These alternate feeding methods will help give you adequate nourishment for faster recovery.
If a family member or friend wants to eat in your room with you, he/she may go to the cafeteria, purchase a meal, and bring it back to your room. If the individual does not want to go to the cafeteria, you may request a guest tray which will be delivered to your room. There is a charge for a guest tray and arrangements must be made in advance with nursing.
Social Services
Social Workers are available for psycho-social assessments and counseling. They assist with discharge planning, assessing financial resources, and are available to help the patient and family cope with illness or injury.
Same Day Services
The Same Day Services staff provides care for patients having outpatient procedures, including same day surgeries and endoscopies. These outpatient procedures are billed through your insurance as an outpatient service or to Medicare Part B. In some cases, you may need to stay overnight, but you will still be considered an outpatient.
Cancer Care
The Cancer Center provides comprehensive professional services, including radiation and medical oncology for cancer patients in a 17-county region. The facility is equipped with advancing health care technology; our professional staff is top notch and dedicated to providing personal, caring services to individuals who have been diagnosed with cancer.
Outpatient Observation
On occasion, a physician may admit a patient for observation on an outpatient basis to any nursing department according to diagnosis and/or condition. This observation admission is regarded as an outpatient service when billing your insurance or Medicare Part B. In some cases, you may need to stay overnight, but you will still be considered an outpatient and an outpatient claim will be filed to your insurance and/or Medicare.
Respite Care
The Avera Queen of Peace Respite Program offers professional staff to care for your loved one during your absence, when you, as the primary caregiver, need time off from your duties. These hospital services are offered only on a private pay basis and do not include physician visits.
Campus Pharmacy
The Campus Pharmacy, located near the lobby, is available to fill your prescriptions upon your discharge from the hospital. If you’d like to have your prescription filled at the Campus Pharmacy, please ask your nurse or physician to call your prescriptions to the pharmacy and you may pick them up as you leave the hospital. If you have questions, please call the Campus Pharmacy at 995-5670.
PrestigePLUS
PrestigePLUS, a program for individuals 55 years of age or older, promotes a healthy lifestyle and preventative health choices. PrestigePLUS members are entitled to many discounts, services, and benefits at Avera Queen of Peace Hospital. For further information about the program or to obtain an application form, please call 995-2466. Application forms may also be picked up at the admitting desk in the hospital lobby.
Joint Camp
Avera Queen of Peace hosts free Joint Seminars to provide information about bone and joint diseases and the treatments available. For information, please call 995-2249.
Sleep Diagnostic Lab
The specially designed Sleep Diagnostic Lab at Avera Queen of Peace uses advanced technology to perform sleep evaluations to help diagnose and treat individuals who have sleeping problems. If you experience sleepiness, excessive use of sleeping pills, night-time chest pain, morning headaches, snoring, breathing irregularities during sleep, muscle cramps, restless legs, esophageal reflux, or night-time seizure activity, the Sleep Lab may be able to help. For information, please ask your physician to call 995-2389.
Occupational Health Clinic
In direct response to the needs of local and area employers, Avera Queen of Peace is pleased to provide the region’s first comprehensive Occupational Health Clinic, dedicated solely to the prevention, treatment and management of work-related injuries and illnesses. The goal of the program is to partner with employers in providing comprehensive, cost-effective care for every employee, while focusing on the prevention, treatment and management of work-related injuries. For further information, please call 995-5701.
Lap-Band System
Avera Queen of Peace offers laparoscopic gastric banding, utilizing the BioEnterics® LAP-BAND® System for severely obese individuals who have never been able to keep pounds off with diet pills, exercise, or other weight loss programs. The minimally invasive surgical procedure option significantly reduces the capacity for food intake. An adjustable lap-band is placed laparoscopically without cutting or stapling of the stomach or gastrointestinal rerouting to bypass normal digestion. For information, please ask your nurse.